FAQ by 10Web (formerly FAQ WD) vs Helpie FAQ
Compare WordPress plugins and tools side by side. Pick products with “Compare” in the software directory.
| Feature | FAQ by 10Web (formerly FAQ WD) v1.0.41 · checked 23 Oct 2026 Free + paid Visit Details | Helpie FAQ v1.52 · checked 23 Oct 2026 Free + paid Visit Details |
|---|---|---|
| At a glance | ||
| Editions | FAQ by 10Web · FAQ by 10Web Pro ($) | Helpie FAQ · Helpie FAQ Pro ($) |
| Pros | Shortcode and Elementor widget for placing the FAQ; Questions managed in the WordPress admin; Basic stats page in wp-admin | Accordion and toggle FAQ display through shortcode, block and widget; Categories, tags and groups for organising questions; Free core covers WooCommerce product FAQ tab and LearnDash, Polylang support |
| Cons | Free version has only the default theme; Theme options need the Pro version; Telemetry is sent only if the admin subscribes or leaves a deactivation survey | Premium display options and some options need the Pro licence; Freemius SDK asks for opt-in usage sharing; Docs pages are marked as coming soon in the readme |
| Mentioned in our posts | 1 | 1 |
| More features | ||
| Other features | faq_wd shortcode, Elementor FAQ widget, FAQ stats page in wp-admin, Share links on each FAQ item, Theme options locked to Pro ($) | FAQ entries with categories and tags, FAQ groups taxonomy, Gutenberg FAQ block, WooCommerce product FAQ tab, Excerpt display of FAQ posts ($), Custom accordion heading tags ($), Link accordion titles to post slugs ($), Insights reporting page, Q and A settings |
| Integrations | ||
| Marketing | 10Web subscription service | — |
| E-commerce | — | WooCommerce |
| Plugins | Elementor | LearnDash, Polylang |
| Other | — | Freemius |
| Requires WordPress | 3.9 | 6.5 |
| Requires PHP | — | 7.4 |
| Tested up to | 5.1 | 7.0 |
| Phones home | Only if you agree | Only if you agree |
| External services | api.web-dorado.com, core.10web.io, api.wordpress.org | api.freemius-local.com, sandbox-api.freemius, checkout.freemius-local.com |
| Blocks | — | 1 |
| Shortcodes | 1 | 4 |