Pure Chat vs Tidio Live Chat
Compare WordPress plugins and tools side by side. Pick products with “Compare” in the software directory.
| Feature | Pure Chat Free + paid Visit Details | Tidio Live Chat v8.0.1 · checked 23 Oct 2026 Free + paid · ★ 4.8/5 Visit Details |
|---|---|---|
| At a glance | ||
| Active installs | — | 70,000+ |
| Last updated | — | September 1, 2026 |
| Editions | — | Tidio Chat |
| Pros | — | Live chat widget with async loading option; WooCommerce link shows carts and orders in chat; Shows a system info page for support |
| Cons | — | Needs a Tidio account; chat is hosted by Tidio; AI chatbot (Lyro) is a paid or trial add-on; Widget script is loaded from a third-party host |
| Mentioned in our posts | 1 | 1 |
| More features | ||
| Other features | — | Live chat widget on the front end, Option to load the widget asynchronously, Link to WooCommerce for carts and orders in chat, Lyro AI chatbot upsell notice in admin ($), System info page for support requests, Clear the plugin debug log from admin |
| Integrations | ||
| E-commerce | — | WooCommerce |
| Other | — | Tidio API |
| Requires WordPress | — | 4.7 |
| Requires PHP | — | 7.4 |
| Tested up to | — | 7.1 |
| Phones home | — | No |
| External services | — | api-v2.tidio.co, code.tidio.co, www.tidio.com |