Customer Info vs GeneratePress
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| Feature | Customer Info v1.1 · checked 23 Oct 2026 Free Visit Details | GeneratePress v3.6.1 · checked 23 Oct 2026 Free + paid · ★ 4.9/5 Visit Details |
|---|---|---|
| At a glance | ||
| Active installs | — | 500,000+ |
| Last updated | — | December 1, 2025 |
| Editions | Customer Info | GeneratePress · GP Premium ($) |
| Pros | Customer orders, billing and shipping in one screen; Subscription status from WooCommerce Subscriptions; Intercom and Help Scout conversations in the customer view | Lightweight theme focused on speed; Customizer options for layout, typography and colour; WooCommerce, bbPress and BuddyPress compatibility |
| Cons | Requires WooCommerce; Extra panels need Intercom, Help Scout or Affiliate for WooCommerce set up | Many advanced options require the paid GP Premium add-on; Customizer shows premium-only sections for some settings |
| More features | ||
| Other features | Customer lookup page under WooCommerce, Customer order history, Subscription status for the customer, Connected stores list, Affiliate figures from Affiliate for WooCommerce, Intercom conversations for the customer, Help Scout conversations for the customer, Licence and activation counts from WooCommerce API Manager | Customizer layout, typography and colour options, GeneratePress dashboard page, Widget areas, Premium options upsell in customizer |
| Integrations | ||
| CRM | Intercom, Help Scout | — |
| E-commerce | WooCommerce | WooCommerce |
| Plugins | WooCommerce Subscriptions, Affiliate for WooCommerce, WooCommerce API Manager | bbPress, BuddyPress |
| Other | — | Google Fonts |
| Requires WordPress | — | 6.5 |
| Requires PHP | — | 7.4 |
| Tested up to | — | 6.9 |
| Phones home | No | No |
| External services | api.helpscout.net, api.intercom.io | — |