Customer Info vs WooCommerce
Compare WordPress plugins and tools side by side. Pick products with “Compare” in the software directory.
| Feature | Customer Info v1.1 · checked 23 Oct 2026 Free Visit Details | WooCommerce v11.2.1 · checked 23 Oct 2026 Free · ★ 4.5/5 Visit Details |
|---|---|---|
| At a glance | ||
| Active installs | — | 7M+ |
| Last updated | — | October 9, 2026 |
| Editions | Customer Info | WooCommerce |
| Pros | Customer orders, billing and shipping in one screen; Subscription status from WooCommerce Subscriptions; Intercom and Help Scout conversations in the customer view | Simple and variable products, cart, checkout and coupons; Built-in payment, shipping zone, tax and email tools; REST API and WP-CLI commands for store management |
| Cons | Requires WooCommerce; Extra panels need Intercom, Help Scout or Affiliate for WooCommerce set up | Payments, shipping and tax all need setup before selling; Many advanced features come from paid marketplace add-ons; Contacts Woo and WordPress services for some optional features |
| Mentioned in our posts | — | 2 |
| More features | ||
| Other features | Customer lookup page under WooCommerce, Customer order history, Subscription status for the customer, Connected stores list, Affiliate figures from Affiliate for WooCommerce, Intercom conversations for the customer, Help Scout conversations for the customer, Licence and activation counts from WooCommerce API Manager | Simple and variable products, Cart and checkout, Built-in offline payment methods and gateway API, Shipping zones and methods, Tax rates and calculation, Coupons, Order query API, REST API for products and orders, WP-CLI commands, Analytics reports |
| Integrations | ||
| Payment | — | PayPal |
| CRM | Intercom, Help Scout | — |
| Analytics | — | WooCommerce usage tracking service |
| E-commerce | WooCommerce | — |
| Plugins | WooCommerce Subscriptions, Affiliate for WooCommerce, WooCommerce API Manager | WooCommerce.com |
| Requires WordPress | — | 7.0 |
| Requires PHP | — | 7.4 |
| Tested up to | — | 7.1 |
| Phones home | No | Only if you agree |
| External services | api.helpscout.net, api.intercom.io | public-api.wordpress.com, woocommerce.com, api.webflow.com, tracking.woocommerce.com, www.paypal.com, www.sandbox.paypal.com, api-3t.sandbox.paypal.com, api-3t.paypal.com, dzv365zjfbd8v.cloudfront.net, api.wordpress.org, plugins.svn.wordpress.org, translate.wordpress.com, api64.ipify.org, ipecho.net, ident.me, tnedi.me, ipinfo.io, api.country.is |
| Blocks | — | 60 |
| Shortcodes | — | 7 |
| Custom tables | — | 31 |