Zendesk
A customer service platform that brings messaging and live chat, ticketing, a knowledge base and voice support into one system. It includes AI agents that can resolve routine questions and an assistant for support staff, with reporting and many integrations. It suits companies with support teams handling enquiries across several channels. It is a paid subscription service, and a free trial is available.
Topics: Chat plugins
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Alternatives
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Tidio Live Chat
70,000+ active installs · Rated 4.8/5 · Updated September 1, 2026
A plugin that adds the Tidio live chat widget and AI chatbots to a WordPress site.
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Intercom
5,000+ active installs · Rated 3.4/5 · Updated April 16, 2025
Adds the Intercom Messenger to every front-end page so visitors can chat with the business, and passes the logged-in WordPress user's details to Intercom.
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ThriveDesk
100+ active installs · Rated 4.5/5 · Updated September 7, 2026
ThriveDesk connects a WordPress or WooCommerce site to the ThriveDesk help desk service, bringing live chat, an AI chatbot, a shared inbox and support tickets into one place.
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LiveChat
A live chat service, now offered as Text by LiveChat, for adding a chat widget to websites and online shops.
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Olark
A website chat service that combines an AI agent trained on a site's own content with live chat handled by people.
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Pure Chat
A live chat service for adding a chat widget to a website and talking to visitors in real time.