ThriveDesk
100+ active installs · Rated 4.5/5 · Updated September 7, 2026
ThriveDesk connects a WordPress or WooCommerce site to the ThriveDesk help desk service, bringing live chat, an AI chatbot, a shared inbox and support tickets into one place. Form submissions from WPForms or Contact Form 7 can become tickets, and WooCommerce order details appear beside a ticket. It suits shops that want support and orders in one view. One limit: the plugin needs a ThriveDesk account, which is a paid subscription after a seven-day trial.
Pros
- Live chat, AI chatbot and shared inbox in one service
- WooCommerce order details shown beside each support ticket
- Form submissions from WPForms and Contact Form 7 can create tickets
Cons
- Needs a ThriveDesk account, paid after the seven-day trial
- Support data is stored on the ThriveDesk service
- Several features depend on the external app being reachable
Topics: Chat plugins
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